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Privacy policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), THE RIGHT STAY INMOBILIARIA SL hereby informs you of its Privacy Policy:

1. DATA CONTROLLER

  • Owner / Controller: THE RIGHT STAY INMOBILIARIA SL

  • Tax ID (CIF): B88057542

  • Registered Office: Calle Ayala, 13, C.P. 28001, Madrid (Madrid)

  • Legal Representative: Ana Teresa Fabregas Ramirez

  • Email for privacy purposes: info@therightstay.com

2. PURPOSE OF DATA PROCESSING

At THE RIGHT STAY INMOBILIARIA SL, we process the information provided by interested parties for the following purposes:

  • Administrative, accounting, and fiscal management of the requested or contracted services (real estate services, tourist accommodation, consulting, etc.).

  • Providing real estate brokerage services and property sale/rental management.

  • Managing reservations for non-hotel tourist accommodations.

  • Attending to and resolving queries, complaints, or information requests received through the website or other contact channels.

  • Sending commercial communications and newsletters regarding our services and products (properties, artwork, etc.), provided that the user has given their express consent.

3. LAWFUL BASIS FOR PROCESSING

The legal basis for processing your data is:

  • Execution of a contract: To provide the requested services (real estate management, rentals, tourist reservations, consulting).

  • Consent of the data subject: To attend to queries, information requests, and for sending commercial communications.

  • Compliance with legal obligations: Especially regarding fiscal, accounting, and administrative regulations.

4. DATA RETENTION

The personal data provided will be retained as long as the commercial or mercantile relationship is maintained. Once the relationship ends, the data will be kept duly blocked during the statutory limitation periods required to address any potential liabilities arising from the processing (in accordance with fiscal and tax regulations, usually between 4 and 6 years).

5. DATA RECIPIENTS

As a general rule, THE RIGHT STAY INMOBILIARIA SL will not disclose your personal data to third parties, unless legally obligated to do so (for example, to the Tax Agency, State Security Forces and Bodies, or Banks and Savings Banks for service collection).

However, for the proper provision of services, certain third-party service providers (data processors, such as administrative agencies, hosting providers, or web maintenance services) may have access to your data, always operating under a strict confidentiality and data processing agreement.

6. RIGHTS OF THE USERS (ARCO-POL RIGHTS)

Anyone has the right to obtain confirmation as to whether or not THE RIGHT STAY INMOBILIARIA SL is processing personal data concerning them. Interested parties have the right to:

  • Access their personal data.

  • Request the rectification of inaccurate data.

  • Request its erasure (deletion) when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims.

  • Object to the processing of their data. In this case, we will stop processing the data, except for compelling legitimate grounds, or for the exercise or defense of potential claims.

  • Request data portability.

How to exercise your rights: You may materially exercise your rights by sending an email to info@therightstay.com or by postal mail addressed to Calle Ayala, 13, C.P. 28001, Madrid (Madrid), enclosing a copy of your ID card (DNI/Passport) or an equivalent document proving your identity.

If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency – www.aepd.es).

7. SECURITY MEASURES

THE RIGHT STAY INMOBILIARIA SL has adopted and applies the security levels required by current regulations regarding the processing of personal data, implementing the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided.

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